Educator Support Services
At BrightFish Reading, we know that educators are busy. There’s little time for dealing with technical issues or waiting days for a response to an instructional question. So we’ve created a technical and instructional support program designed to help educators get what they need, when they need it.
There are three easy ways to get in touch with us:
1. live chat – right from your online Teacher Dashboard
2. send us an email – support@brightfishlearning.com
3. telephone us toll-free – 1-855-912-3474, extension 2
Dedicated Support Team
Our team of educational and technical experts is available Monday to Friday, from 8 a.m. ET to 6 p.m. ET to answer questions from our customers and provide assistance with resolving connectivity issues. Each annual license contract comes with unlimited support for the duration of the term. As part of our free “school startup” service, we import class lists to enroll students in the program.
Teacher Resource Center
The BrightFish Teacher Resource Center provides 24/7 access to videos, how-to articles, tip sheets and guides for getting the most from BrightFish Learning online programs. Access it right from your online Teacher Dashboard.
Professional Development Programs
Helping teachers to successfully integrate BrightFish Reading into their classroom instructional programs is key to getting results. Educators can choose from onsite school and district training packages or convenient web-based options.
